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Return Policy

We want you to look fabulous and love our products!  However, if for any reason you are not satisfied with your purchase, simply return the unused portion within 10 business days of receipt, and we will be happy to refund your account for the full amount of your purchase (excluding shipping charges).  Please note that business days are from Monday to Friday, excluding federal holidays within the United States.

Please be sure to include a copy of your original receipt, and indicate how you would like your return to be processed: either an online store credit or credit card refund.  Please note that Nu Evolution eGift Certificates cannot be returned, and any unused amount on a Nu Evolution eGift Certificate may not be redeemed for cash.

SHIPPING RETURN INFORMATION

For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post with tracking information capability.  We will process your return immediately after we receive it and send you a confirmation email.  Please note that credit card refunds may take up to 30 days to post to your credit card, depending on the credit card provider.

For a return request, please send an email to info@nuevolutioncosmetics.com 

Please note all shipping costs are non-refundable except you will receive free return shipping on the unused portion of Complete Coverage Foundation, Camouflage Cream, Loose Powder Foundation and Pressed Powder Foundation products.  Please contact our Customer Service department at the email address below for additional information.

THIRD PARTY RETAILERS

If you have purchased Nu Evolution products through a third party retailer, please contact the store for more information on their return policy.

CUSTOMER SERVICE

For any questions regarding our products and/or policies, please feel free to contact us at: 

Phone:                 917-635-4804

Email:                  info@nuevolutioncosmetics.com

We appreciate your business and look forward to helping you create the NU U!